| Cart Summary Items: Value: |
About UsThis web site is owned and operated by Wahoo Clothing who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.Our Contact details: Wahoo Clothing 5a Dogs Head Street Ipswich Suffolk IP4 1AE United Kingdom Phone: 01473 215237 Fax: 01473 287403 Email: sales [at] wahoo-clothing [dot] co [dot] uk 632 6895 14 Company number: Wahoo Clothing |
Making A PurchaseMaking a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the orderWe accept Visa, Mastercard, Switch and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
Shipping And HandlingUK Only:STANDARD DELIVERY (2-4 days) Orders over £50.00 - FREE Orders under £50 - £2.99 EXPRESS DELIVERY (1-2 days) Orders over £50.00 - £4.99 Orders under £50 - £7.99 Please see our 'Terms & Conditions' for more information. |
Delivery ScheduleUK Only:Standard Delivery normally takes 2/4 days to arrive smaller items are sent by Royal Mail Recorded or Parcel Force. Larger items are sent by courier. If you select Express Delivery all orders received before Midday will be dispatched by next 1/2 service after Authorisation of payment by the Clearing Bank. Bear in mind there is no Saturday/Sunday Deliveries and all orders received over the weekend cannot be dispatched until Monday. Your order could therefore be delayed if it is received at the weekend or on Bank holidays. Contact us for estimated delivery time. This applies to most of mainland U.K., but Highlands of Scotland, Offshore Islands, and Northern Ireland may incur additional costs. Please enquire. International Orders: Your order will be sent by Royal Mail "international Signed For" which normally takes 7 to 14 days to arrive. International orders can only be delivered to the Credit Card holders address as it appears on the credit card/bank statement. Certain large items will incur a surcharge making the transaction uneconomic - please enquire. To safeguard your valuable order, most deliveries will require a signature on receipt. All Royal Mail orders can (on request of the consignment number from us) be tracked on the Royal Mail web site. www.royalmail.com All deliveries are subject to stock availability. We endeavor to keep the website up to date, however should there be a stock shortage on your order, you will be informed as to likely delivery time. |
Back OrdersYour item should be in stock as we run the website from our current stock but if your item is temporarily out of stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax ChargesFrom 1st Jan 2010 all goods will have 17.5% VAT included in the price. Except international orders outside the EU which are vat free. |
Credit Card SecurityWhen the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
GuaranteeWe guarantee your satisfaction. All of our products come with a manufacturers guarantee which vary from 3 months to 5 years depending on the product chosen. Please contact us for more information.See RETURNS POLICY |
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on 01473 215237 (International +44 01473 215237) or fax us on 01473 287403 or write to us at 5a Dogs Head Street Ipswich Suffolk IP4 1AE United Kingdom |
Privacy PolicyWahoo Clothing do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
Returns PolicyA Handling charge will be made on all returned goods including exchanges to cover our postage costs.Orders up to £50 = £2.99 Orders over £50 = £5.99 Wahoo are happy to exchange or refund any item returned to us within 7 days from receipt of goods. For international Returns we must be informed 7 days after receipt of order that a return is required. They must be returned to us as bought, unused, undamaged in the original packaging. For Christmas Orders taken in November and December this is extended to 14 days after Christmas. Refunds will be given excluding the cost of postage, on receipt of goods to us. If goods are faulty please contact us ASAP to arrange a replacement or Refund where necessary. No handling charge will be made for faulty goods. Warranty Issues for International Customers: Please contact us for more information. |
Remittance TermsWhilst prices and specifications are checked to the best of our ability, no responsibility can be taken for errors or omissions. We reserve the right to alter prices and specifications without further notice. We will endeavor to inform you of any changes. |
